Videos & Testimonials

Walter C. Parson

Our corporate video encompasses everything that we do on a daily basis, year in year out. From the seemingly impossible to the very smallest of request, Walter C. Parson will endeavour to fulfil your wishes. See for yourself why families choose Walter C.Parson.


“Reflections” compilation DVD in memory of Pat May. As former Chairperson of Walter C. Parson, Pat played a big part in the history of our company, so it was a wonderful tribute and a poignant act that it was at her funeral service where we showed our first ever "'Reflections".


“Reflections” compilation DVD in memory of Robert Dennerly, former Vice-Chairman of Plymouth Argyle Football Club.



Dear Harriet and everyone at Walter Parsons

It is now a month since our Mothers funeral. We would like to express our gratitude to how you conducted her funeral. Everything was perfect. You made the day less stressful. What I personally thought was so impressive how your limousines reversed up my Mothers cul de sac. The cars looked impressive. How many cars did Bobbie organise? It seemed Mum had a Presidents convoy. She would have loved it. It was the least we could to try and give her a beautiful funeral as she was denied a huge funeral and as funerals go it was beautiful. When the music was played at the cemetery one of my nieces from London (she is called Persefoni) said it was like a film from the Sopranos she added it was sad that we did not film the burial. I am glad we did not film the burial it was heart breaking.

Are gratuities permitted as we would like to offer you something as a thank you for the excellent service you provided.

Our very best wishes

Tina Hajiyianni and family

Dear John,

We wanted to say thank you so much to Paul Tubb and all the staff at "The Firs", Crownhill, Plymouth, for the very kind and sympathetic way they dealt with the funeral and interment of my Mum, Barbara Heath. Nothing was too much trouble and they all offered great support and comfort at a very difficult time.

Grateful Thanks

from Shirley and Paul Slater

Dear Mr Ware

I am writing on behalf of my family and myself, the wife of John Walker who died on the 25th June. His cremation and Service of Celebration was on Wednesday 18th July at Western Mill and Holy Cross Church in Newton Ferrers. We have been helped fully by your Ivybridge team, and I feel it appropriate to let you know how kind and helpful they were. Keith and Shona did everything they could to make John's passing good and right by assisting us with the arrangements. These times are very sad, but the gentleman who carried John from our home after his passing - were gentle and caring as were Keith and Shona and the gentlemen who carried John into the Crematorium, and our Chauffer who kept the following cars in close contact. So I want to thank you and your team for making such a day so special by wrapping us all in softness.

Best wishes and thank you again.

Yours sincerely,
Hilary Walker

Dear Harriet,

I want to express my thanks for your incredible professionalism and kindness when you dealt with my husband Mark’s funeral and arrangements. You came to our home and you were calm, witty and empathised so well. On the day, everything went to plan, just as you said it would. Please thank your colleagues also.

With Kind Regards, Kim & Henry Metherell

Dear Paul

I would like to thank you for the excellent way in which you carried out your duties at my Uncle’s funeral. Being ‘of a certain age’, I have attended many funerals in recent years and have never been so impressed as I was with the way in which you and your ‘gentleman’ handled Fred’s funeral. Before contacting you I had already had many people tell me that Walter C. Parson was the best and I too am now of that opinion. Your professionalism is outstanding.

Yours sincerely

Dear Stephen Ware,

I wanted to write to express my thanks to your team over the last few weeks. From the time we contacted Harriet on the 9th November she has been brilliant. On our first visit she was extremely professional and compassionate and had the ability to talk to both me and my children at the appropriate levels. She guided us through the procedures and was able to meet all our expectations. We were kept fully informed at all times. One of my visions was when Gina passed in St Luke’s that she didn’t look like herself. With the aid of a photograph and clothes, Harriet managed to bring Gina back to me and my final visions live with me today and always as I have always known her and I can’t thank you enough for that. The day of the funeral and the journey to the crematorium was a truly memorable day and my faith in the human race was restored with the respect given by the public. I would also like to thank Henry who opened the Chapel of Rest at a couple of out of hours times. You’re lucky to have such a good team working for you, and would finally ask you pass on my and my family’s thanks to all your team.

Colin Curtis

Hello Alan

I just wanted to convey my thanks for the excellent order of service for my father's (Kenneth Fogg) funeral, which took place today. Seeing it in its intended form allowed me to appreciate its layout; you certainly know your craft. Thank you also for ensuring that those last minute alterations were made.

Kind regards, Liz Wiltshire

Dear Stephen,

It’s 9pm and we’ve just finished the washing up! Now we have the chance to quietly reflect on the day, and all agree that Mother would have been more than pleased with the send-off we have her. There’s something else we all agree on too; and that’s the fact that you and your team were spectacularly good, and at every point we have had contact with you and your team, we have felt like we are the only people you are dealing with, that’s not easy to achieve. So, a huge thank you from us, to all of your lovely team, for making the whole process so much more manageable and smoother than we had imagined it could be.

Kind regards and best wishes, Viven, Sue & Paul

Dear Sir

At such a terrible time, WCP were absolutely fantastic. Harriet at Crownhill was in charge of my Mum’s funeral and was so professional, friendly and warm to deal with. She guided me through everything I needed to make a decision on and made the whole process as simple as possible. Even when I would call and speak to the lady on reception, she knew exactly who I was and who I was referring to, I think that shows an exceptionally high level of customer service. Not having to give a load of details and explain things over and over was something that made the process easier for me. Highly recommend the services of WCP to anyone who suffers a loss in their family. To top it off WCP were significantly cheaper than a well known chain of funeral directors! An exceptional business and the team at Crownhill are a credit to the company. Thank you on behalf of myself and my family for everything.

Jenna Sey

Dear John.

We just wanted to express our sincere gratitude for everything you and your staff did for us regarding our mum Margaret Shannon's funeral service at such a difficult and emotional time your professionalism and personal approach made things so much easier to bear. From the first phone call to the collection of mum from warwickpark nursing home. We all knew she was in good hands. A very big thankyou to shaun who organised everything for us,to the staff who made mum look so beautiful. Her order of service was outstanding and the Rev Kevin Bridges was outstanding on the service he gave. Lastly we would like to thank all the staff at The Firs Crownhill Branch for their help and professionalism throughout this very sad occasion.

Sincere gratitude from Mr & Mrs Keith.Shannon.


Dear Martyn,

I wanted to take this opportunity to offer my thanks for how you handled the arrangements for Dad.

I would never have expected you to be as caring and considerate as you have been. Clearly, we expect some professionalism and compassion as well as sensitive handling of the situation, but your approach was something that has made this experience so much easier to bear.

You and your team are an absolute credit to WCP and to your industry.

I cannot thank you enough and please also extend my thanks to your team. If anyone ever needs to know whether you are the people to handle their affairs at such a stressful time, then please show them this letter.

Dear Martyn,

On behalf of all the family, I would like to sincerely thank you and the team for the kindness and consideration shown to us during our recent loss. We are very grateful for the support you have provided - nothing has been too much trouble - particularly today which is always the most emotionally challenging and difficult day. Everything was perfectly managed from the beginning to the end and we thank you all again from the bottom of our hearts.

Kindest regards,

Barbara Endean, Ralph Short, Alison Webb and families

Dear Martyn and Karla,

May I just thank you for all your help and friendliness shown to my Mum and our family. You did my Dad proud he looked asleep and at peace, we were able to see my dad at short notice during your opening times nothing was too much trouble.

Karla was exceptional, nothing again was too much trouble she was so caring and accommodating in arranging time to see my dad.

You took us through all the plans and never once said that he could not meet our wishes. On the day of the funeral which was a burial {27/03/2020) Martyn and his staff looked very smart, Martyn directed us on the technicalities of carrying dads coffin to the graveside and enabled us to read our poems and thoughts around the graveside.

All that’s remains for me to say is that I would wholeheartedly recommend WCP Ltd to carry out your loved ones funeral.

Once again thank you Martyn and Karla you were wonderful.

Take care John Charles Barrett, On behalf of Mrs Joy Barrett, Paul Barrett, Clare Willcocks and Mark Barrett.

Dear Martyn,

I know I will see you soon,but at this moment I felt compelled to write to you just to say how professional, caring ,everyone made the celebration of Lou's life. Yourself the bearers,and David Michael.

It may seem a strange thing to say,I have been to so many funerals in my life,and I was obviously expecting this one to be the hardest,but I must say it was one of easiest to handle. All of her friends who were there also felt the same way.

Heartfelt Thanks.

Dear Martyn and Claire,

We wanted to write and thank you formally for your support with the funeral of Celia/mum. The past few weeks have been undoubtedly traumatic, and we cannot thank you enough for the ameliorating our sadness at this time with your thoughtful, professional and caring input in arranging the funeral with us. We very much felt that you listened to our wishes and guided us as appropriate in the arrangements.

Perhaps though of most importance to us, was the caring manner in which you welcomed both us and Celia/mum at your office and Chapel of rest. A special thank you to Claire who instilled complete confidence in all of us every step of the way.

Despite our overwhelming sadness, the funeral on the 20th May was exactly as we envisaged and will stay with us as a positive reminder of Celia/mum.

We thank you again for your input, and we would also say we feel we have made new friends who we would visit in the future; Claire makes a very good coffee!

Warmest regards

Ken Wilkinson, Tina and Rob.

Dear Mr Ware,

The service Walter C Parson provided was exemplary - without doubt the most professional we could have hoped for, and I would like to extend the family's thanks to all the staff at Callington, in particular Martin whose kindness and smooth running of events really made everything easier for all of us.

Please relay our thanks to them all

Kind Regards,

Nick Bennett.


Hi Jo,

Thanks for everything regarding Zuleika's funeral. We were really impressed with your service throughout. You were professional, understanding, and compassionate with us and we are very grateful to you and your staff.

Best wishes


Dear Reverend Simon, Steve, Jo and Harriet and all at WCP involved with Dad’s care,

Thank you all so very much for all you have done for my family, for the beautiful service, lovely floral tribute and to Steve for attending at the last minute due to a change in holiday plans.

In addition, thank you to Steve and Simon for travelling to Budleigh Salterton on a Sunday to discuss the funeral and offer your sympathy and support. My Mum wished she had met you in other circumstances as she so enjoyed your company.

It remains for me to pray you all keep well and that life returns to normal very soon.

With very best wishes


Hi Jo,

I wanted to let you know how much we appreciated your support, kindness and help yesterday. It really does mean the world to my mum, myself and the family. Thank you for your care of H whilst he was with you, we will be forever grateful.

Best wishes Sam Saupe H’s daughter


Dear Mr Ware

I would just like to write and say what efficient and sensitive service Leanne, Shona and team from your Ivybridge office supplied for my mother Elaine Rothwell.

From her death on 23 December through various difficulties such as Efford Cremetorium fire and reorganisation of the cremation, to the logistics of lane closures near the church afterwards, your staff were practical and more than helpful.

Leanne was so efficient in making sure I had the correct papers at the correct moments, and having to rearrange all the cremations after the Efford fire, and managing to get a slot for us on the same day, it was quite remarkable and much appreciated.

Finally, I would like to thank all their team for their kindness and sensitivity, without being overly so, and is quite an art they have of reading how people are coping.

Kind regards

Mary-Ann Moseley

Just a line to thank you for the way you looked after us, taking us through Mum’s funeral arrangements. So many things to think about, and just knowing someone is seeing to it all makes such a difference at a time like that. We really are so grateful to you for all your care. Our sincerest thanks.


Dear Mr Ware, I am writing on behalf of my family and myself, the wife of John Walker who died on the 25th June. His Cremation and Service of Celebration was on Wednesday 18th July at Western Mill and Holy Cross Church Newton Ferrers. We have been helped fully by your Ivybridge team, and I feel it appropriate to let you know how kind and helpful they were. Keith and Shona did everything they could to make John’s passing good and right by assisting us with the arrangements. These times are very sad, but the gentlemen who carried John from our home after his passing – were gentle and caring as were Keith and Shona and the gentlemen who carried John into the Crematorium, and our Chauffer who kept the following cars in close contact.

Hilary Walker


My family and I, would like to thank you, Alan and your colleagues for today. The service you provided was excellent and carried out to such high standards which showed how professional you are.

Not knowing what to expect when I first walked through your door that first time a couple of weeks ago, you were kind and supportive of me and nothing was too much trouble for you.

You helped to make the day special for mum and ourselves and I thank you whole heartedly for this.

Kind regards


Just to say thank you for all that you have done for us following the loss of mum, Patricia Chapman. You had a tough job in that dreadful weather. We are very happy with your service and delighted to recommend you.



Dear Keith and the WCP Team,

Once again, mum and I would like to offer our sincere thanks to you and the whole team at WCP for helping us to give dad a beautiful send-off. We were very nervous that the pandemic restrictions would hamper our efforts to remain in keeping with Bahá’i requirements but you all made it feel effortless and allowed us to feel as though we were - almost - in normal times and able to pay a loving respect to dad’s memory. Thanks for standing by us, holding our hands at the most challenging moments and for inspiring us to add effective touches to the funeral. The above quote from the Bahá’i writings has proved comforting in the ensuing days since the funeral as I’ve tried to imagine new mysteries being unveiled to dad and him partaking in their joys and benefits.

Would you kindly convey a huge thank you to everyone who helped mum and I get through this challenging part of saying farewell to a loved one. I have also offered our thanks to your team on social media.

Best wishes,

Farideh and Arezoo Farahzad

Good evening Keith,

Please can I take this opportunity to say a huge thank you for all the help, support and understanding you have given me and my family during this very difficult time.

Your kindness, congeniality and very timely sense of humour have helped ease the sense of melancholy and bring a smile to my face. My Dad would have liked you a lot!

Having never before had to deal with funeral arrangements myself and finding that I was now handling my own Dad's, it was a real sense of relief that we had entrusted our Dad and grief with you. Thank goodness for you and people like you who take on the burden of helping others through their grief and such tremendously difficult times. Such an undertaking is not for everyone and takes a very special kind of person. A challenge which you fulfilled so respectfully, graciously and with such dignity; helping us with our sudden and very unexpected loss.

When you hand over your loved one, your grief, your bare and raw emotions to a complete stranger it takes a strength you didn't know you had. To believe in that person doing the right thing, the best thing and entrust all you have in them takes courage. Thank you for making that decision easier and more comfortable.

I'm sure you are thanked a hundred times a day; but thank you - from the bottom of my heart.

All the very best Michelle

Good Afternoon Mr Ware

My mother Jean Thorpe recently passed away and I was referred to your Plympton Branch. What a good call.

The matter was handled by LeighAnne. What a lovely person. She is decent, considerate and highly organised. I was softly steered when required and guided with deftness, through a process new to me. Absolutely ten out of ten.

I simply can find no fault in the service that I received, delivered with a professional but gentle touch.

Perhaps you would be kind enough to extend my thanks to LeighAnne and also Claire, who helped me whenever I asked.

Kind regards

Richard Thorpe

I would like to thank you for making sure Thursday ran so successfully. The order of service leaflet needs a special mention. You made a superb job of it. Both of my brothers were very moved by it, so thank you for all your support and help.


Dear Keith

Re Teresa's Interment.

Thanks again for making the day run so sweetly, the team are superb and you should rightly be proud of them, the care and attention to detail they showed was immense, I know I am a demanding customer and yet every tiny detail was met with a smile and welcomed, I really commend each and every one of you for that, from top to tail the service received was 5 star just as my Teresa deserved and I had hoped for her, my every wish for her has been delivered.

Thank you, thank you, thank you, you made our devastating loss so much more bearable!! With many thanks and kindest regards,


I write to thank you for the kind consideration and the help you gave us over the funeral arrangements for my son Morley Howell, and for the dignified and unfussy way you conducted your part in the funeral service. My thanks also go to whoever for the help and efficiency with the service sheets. I was also pleased with the choice of coffin. Your very professional services certainly helped me and my family through a difficult time.

Thank you again Yours faithfully



I am writing to you on behalf of my daughter Avril, my son-in-law Stephen and myself to acknowledge, praise and put on record our thanks to David and the team at Pengelly Funeral Service in Saltash for the service we received following the death of my dear wife Molly last month.

In all our meetings and telephone conversations with David and his colleagues we were afforded support, outstanding politeness, caring attitudes, assistance and above all dignity. Nothing was too much trouble for any of your team that we had the pleasure of dealing with during this sad time.

The service provided by the Pengelly Funeral Service was in our opinion of the highest professional standard and we would like to make you aware of our gratitude for the service provided. Thank you for helping us to the extent that you did during this period of time

With our thanks and gratitude.
Yours Faithfully, Charles Coombe

Thank you for your kind words and understanding to our family at this sad time. Sincere thanks to all the Pengelly Staff at Saltash for their outstanding support.

We wish to extend our heartfelt gratitude to our Funeral Director, Ayesha, who shared our pain, gave us comfort when we most needed it and gave us the strength to carry on. Ayesha thoughtfully took care of everything during this most difficult time and orchestrated the perfect day for our family to say our final farewells to our dear Son and Brother. Special Thanks.
Appreciations also for your colleagues who produced the moving Service Sheets and "Reflections" affording our family cherished memories of him.

In conclusion we recognise that Pengelly of Saltash went the extra mile, providing a compassionate and thoroughly professional Service.
Thank you so much. Stephen Webster, Vi, & Kim


Dear David, Emma and Vikki,

Where do we start... From our first phone call, knowing David would look after Dad, we were so comforted and reassured. Ever phone call and email with Emma was received with such patience and kindness, as if you had all the time in the world to answer our questions and arrange things. You two supported us so perfectly in those early days.

And then Vikki... your work on the day of Dad's funeral was flawless, always in reach to guide us, never intrusive and with a positivity of spirit that was greatly appreciated. We cannot thank the three of you enough for making a sad day such a beautiful celebration.

With very best wishes Ann and Kimberley Thorne


When mother-in-law Olive SIlcox passed away recently we had no hesitation about who we should call to handle all the funeral requirements.

Having witnessed your organisation and professional handling of the funerals of two other family members we had been very impressed with the way that Walter Parsons have handled everything and their smooth and dignified approach to everything.

With our current requirements we had no reason to change this view.

From the first phone contact, the removal of the body, the funeral arrangements, and the funeral itself, we have been so grateful and impressed once again. Nothing was too much trouble. We were treated very well, and everything was handled in such a very sensitive, compassionate, and dignified manner.

Particular mention must go to David who came to collect Olive, and facilitated a viewing; Vikki and Emma who helped to handle all the arrangements; and the funeral director David (who had officiated at the two previous funerals) who looked after the whole event.

In these strange and restricted times we knew that we would not be able to give Olve the send-off that we would have liked, but with the help of WCPLtd we were very pleased with what we were able to achieve.

Thank you everyone.

Hopefully we will not need to use your services for a very long time, but we will have no hesitation in recommending you when someone we know is in need of similar services.

Kind regards

Andrew and Pamela Renouf

Dear Emma,

I would like to give you my sincere thanks to you and the team at Walter C. Parson. I think I have spoken to many of you now, Vicky, David and Adam as well as you, and you all have a calm and reassuring manner that is just what is needed at these times. We have both felt supported with the help and guidance that you have shown on the death of my father and I have been impressed every step of the way.

In view of the current Coronavirus pandemic you have been especially comforting and this put another level of worry on what was going to happen.

I wholeheartedly recommend your service - you are a credit to the profession.

Kind regards

Linda Davis

Re: John Twomey

Myself and all my family were so impressed by the way you dealt with the passing of my father and would personally like to thank Adam and the team for making the celebration of his life so wonderfully perfect. This includes everything from Mr Neil Randall, to the cars, service and the professional courteous manner that we were dealt. Thank you again 100%

The Twomey Family

Dear Team

Re Steven Horvath

I wanted to express my sincere thanks to you all for the help and support you gave me personally during what has been an emotionally draining time, and following that the brilliant way the funeral itself was conducted. So many little details, and it all came together last Monday absolutely splendidly. People came from all corners of the world to honour a man who was so highly respected in all aspects of his life. But from the sadness of his passing, the messages I have received have been of a brilliant and memorable occasion, all thanks to you all.

Gratefully, Jenny Down

Thank you to you all at Walter C. Parson for the help, compassion and professionalism. You made a difficult and sad time a lot easier.

Heather & Paul Hstherley

Dear Mr Ware

I write on behalf of myself and my whole family to express our personal thanks to you and your team of staff for all their kindness and support during our recent bereavement.

Dad being a Naval man would have been mightily impressed with the precision and dignity with which it was executed as indeed are we. An avid timekeeper his arrival at the entrance to the church as the clock struck 1.00pm would have made his day and will be a lasting memory of the day for us all!

You can be justly proud of your whole team. As a family we are extremely grateful that we chose Walter C. Parson for the peace of mind that a job well done has brought us all. Thank you once again.

David Mark Houghton

Walter C. Parson has a sterling reputation for the services it provides in its field and since its establishment has, I am sure, made funeral arrangements for many thousands.

Yesterday you completed arrangements in respect of my mother and none of those you have conducted in the past could, as far as we are concerned, have been carried out without more regard for the deceased or for those who are left to mourn her.

All that you did was executed so professionally and with the utmost dignity. The service was exactly as we, and more especially Mum would have wished. Many that I spoke to afterward commented how unusual “Reflections” was and that it was such a fitting tribute to one they all loved. On behalf of the family, particularly Christine and myself, I wish to thank you most sincerely for what you did."

Mick Lobb


Hi Martyn

Just a quick email to say a big thank you for supporting us all so well on Monday. You really made the interment of mum’s ashes so special and despite the weather you brought sunshine to the memory of mum and helped to make it a very memorable occasion.

We all agree that you are a very special man and can’t thank you enough for all you’ve done. Our best wishes also go to lovely Tanya who has also supported us these past few months.

Here’s wishing you both a Happy and Healthy New Year.

All the best

Heather, Hannah and Tom

Dear Martyn and Tanya

Re: Pamela Brown

I know I’ve already expressed my thanks for the help and support you both gave to me during the planning of Mum’s funeral however, I just wanted to reiterate how grateful I am for your warmth and kindness and for enabling Mum’s final journey to be a memorable event for us all. You certainly did Mum proud!

Martyn, you have gone above and beyond what we would class as excellence and I for one will never forget the empathy both you and Tanya have shown to us.

I hope you received my thank you card, a small token of our appreciation.

I’ve looked on your website and wondered if this email could be used as a testimonial as I feel it’s so important to highlight to those who are sadly just bereaved how wonderful you are. You represent your company, W C Parson so well and they are very lucky to have you.

Will see you again soon for the interment of Mum’s ashes. In the meantime enjoy this lovely weather both of you. Hope it continues to be sunny and bright throughout the summer.

With very best wishes Heather

On behalf of my family and myself, I would just like to take this opportunity to thank you for your help and support. Without exception, everyone from your team conducted themselves throughout in such a professional and dignified manner. We are extremely thankful of your kindness and understanding.


Dear John

I wanted to just drop you a line to express my sincere thanks for your kindness and professionalism before and after Fred’s funeral. The whole experience was made so much easier and it was comforting to know that Fred was in such good hands, and with such respect shown by all members of your team. Everyone who attended commented on the smoothness of the service and in particular comments were made about the reflections screen, how lovely a touch that was, indeed many of the congregation has never seen Fred as a young person! I would like to thank Lesley in particular for her kindness and help with all the arrangements, but special thanks to you personally for attending the funeral yourself.

Many thanks,
Yours sincerely

Hi Peter,

I just wanted to email to pass on the most sincere thanks I’ve ever sent. The way Walter C. Parson (Peter specifically) and Steven handled the death of and celebration of Keryn’s life was impeccable. At a time when you need to not be worrying about little things or what can go wrong, you both instilled the utmost confidence is our family and allowed us to go through the process and grieve with as minimal stress as possible. I was just saying to my Dad, if any organisation was able to operate as flawlessly from the “customer’s” point of view, they would never go out of business, or a church be empty. I’ll be forever grateful for your efforts, flexibility and understanding through the most difficult time we’ve ever faced. Thank you,

T. Haywood - Pope

Dear Martyn and Tanya,
Thank you for your caring and understanding and professionalism in the organising of Roy’s funeral on 28th August 2019. Thank you Martyn for accompanying Roy to Golders Green where he is now back home. I had complete and trusting faith in you and could not have chosen a more compassionate Funeral Director. Thank you again sincerely MRS ANNE SLEA


Dear Holly, David and team at Pidgen and Son,

I wish to express my immense gratitude to you for giving your time to look after Basil, having him in your care. Knowing that he was in your care ahead of the funeral brought myself and my family peace. The time you put in to taking care of our little one went above and beyond our hopes. Thank you for preparing such a beautiful coffin for him with the engraving, it meant so much to us for him to have such a personal tribute. It meant so much to us to be able to say goodbye to him properly, only made possible with your support and efforts. The flowers were just perfect and so beautiful, I am so glad that we were able to have something so beautiful for our baby boy and we simply wouldn't have found the courage or known how to go about this for him without your professional expertise, care and support.

Thank you for helping us so much to make the service a loving one and supporting us through such a hard time. I will always be grateful for what you have all done for us, and for Basil.

With huge gratitude and warmest wishes,

Fiona and Ed xxx

Its now been just over 2 weeks since my Dad’s funeral on the 2nd March, and I am writing to you personally to express my deepest gratitude for the extraordinary support you gave to Mum, Chris and I during the whole process from start to finish. (If my writing wasn’t so ineligible, I would have hand written this)
There have been so many positive comments made from family and friends. What can I say, had this been a wedding, they would have been saying the best ever.

Your professional and caring nature was evident throughout the whole process, and whilst in your own words after the cremation, “it’s what we do”, it’s also the way that you do it. You are an absolute credit to your profession. It was an absolute privilege for us to work with you and your colleagues during this difficult time for us and I cannot thank you enough.
From my heart, Thank You so much for being there for us.

Kindest Regards,


We would like to express our deepest gratitude and appreciation for the support shown to us following our Mother's death. You were compassionate and professional throughout planning and the actual funeral and we are deeply grateful.


I wanted to convey my sister and I's thanks to Martyn Hall for all he did to make my mother's funeral go so smoothly.

We really appreciated the warmth and kindness that Martyn showed in helping us with deciding the arrangements, and on the day itself. He kept us well informed throughout. My sister was particularly glad of his gentle encouragement to take the funeral flowers home with us, as she was able to make beautiful small bouquets for close relatives to take home.

Best regards


Dear All,

We, as a family cannot thank you enough for the professional, yet caring and personal way in which you carried out the funeral for David. We could not have wished for anything better. The whole day was emotional but amazing.

To see the church so full of people who wanted to pay their respects to David was very humbling, but also felt very proud of David who had touched to many people’s lives in varying ways.

I shall never forget the image of David walking in front of the hearse, so respectful. Holly and Ayesha are a credit to you. Thank you to Paul as well who was so kind and caring to us.

God Bless - ROSALIE


Good Evening,

Sorry it's taken me so long to send feedback using your company. We chose you simply because we only live around the corner. We weren't disappointed either. We only have praise for your funeral director Alison Hanson. She is professional and a lovely person, nothing was to much trouble, she guided us through this difficult time and would highly recommend not only your company but the Babbacombe branch. Alison took the time to make sure we were able to wave mother on her way by paging past our house, due to husband being on shielding lockdown. She thought of everything with fine detail.

Yours Faithfully

Lynne Tremlett (daughter in law)

Just wanted to say a very big, THANKYOU, to this company for arranging my Husbands funeral. Everything, from start to finish, was dealt with professionally, but, in the most kind, caring and compassionate way possible. The whole funeral, was done with dignity and respect and myself and my family, cannot recommend Hugh Mills & Gaye, highly enough. The biggest Thankyou, goes to Alison. You made everything so much easier for us to get through and your warmth, kindness and friendliness are very much appreciated. Thankyou to all who were involved in my Husbands funeral, you ALL, made one of the most heartbreaking days of our lives, as a family, go without a hitch and everything was perfect, THANKYOU, ANN & FAMILY XX

Many sincere thanks for all the help you gave me after the death of Brian, you both made a very sad and distressing time a lot easier to bear.


Walter C Parson

The Old Police Station, Callington

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  • Client parking available
  • Disabled access
  • Reception & Administration office
  • Arrangement rooms
  • Chapel of rest & Preparation facilities

The Old Police Station
1 Saltash Road,
Callington, PL17 7BB

Office Opening Hours
Mon – Fri, 10.00am – 4.00pm

Tel 01579 382 000 (24 Hr Number)


Walter C Parson

The Firs, Crownhill, Plymouth

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  • Client parking available
  • Disabled access
  • Reception & Administration office
  • Arrangement rooms
  • Chapel of rest & Preparation facilities

The Firs, 702 Budshead Road,
Crownhill, Plymouth, PL6 5DY

Office Opening Hours
Mon-Fri, 9.00 am - 5.00 pm

Tel 01752 76 76 76 (24 Hr number)


Walter C Parson

Decimus, Exeter

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  • Parking close by & Disabled access
  • Reception & Administration office
  • Arrangement room & Chapel of rest
  • Preparation facilities

Decimus, 206 Topsham Road
Exeter EX2 6AA

Office Opening Hours
9.30am - 4.30pm

Tel 01392 43 33 33 (24 Hr number)


Walter C Parson

Riverside, Ivybridge

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  • Client parking available
  • Reception &  24 Hour service
  • Arrangement room & Chapel of rest
  • Administration office
  • Preparation facilities

Riverside, Costly Street,
Ivybridge PL21 0DB

Office Opening Hours
Monday - Friday 10.00am - 4.00pm

Tel 01752 69 09 09 (24 Hr number)


Walter C Parson

Kings House, Newton Abbot

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  • Client parking available
  • Reception & Disabled access
  • Arrangement rooms & Chapel of rest
  • Administration office
  • Preparation facilities

Kings House, King Street,
Newton Abbot TQ12 2LG

Office Opening Hours
Monday - Friday 9.00am - 5.00pm

Tel 01626 33 44 44 (24 Hr number)


Walter C Parson

St Mary’s View, Plympton, Plymouth

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  • Easy parking close by
  • Reception & Disabled access
  • Arrangement room & Chapel of rest
  • Administration office
  • Preparation facilities

St Mary’s View, 2 Market Road,
Plympton, Plymouth PL7 1QW

Office Opening Hours
Monday - Friday 9.00am - 5.00pm

Tel 01752 343 848 (24 Hr number)


Walter C Parson

Pengelly Funeral Service, Saltash

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  • Parking close by & Disabled access
  • Reception & Administration office
  • Arrangement room & Chapel of rest
  • Preparation facilities


Pengelly Funeral Service
139, Fore Street, Saltash
Cornwall PL12 6AB

Office Opening Hours
Monday - Friday 9.00am - 5.00pm

Tel 01752 84 88 38 (24 Hr number)


Walter C Parson

Salisbury House, St Judes, Plymouth

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  • On street parking & Reception
  • Arrangement rooms & Chapel of rest
  • Preparation facilities
  • Administration office

Salisbury House, 11 Tothill Avenue,
St Judes, Plymouth PL4 8PJ

Office Opening Hours
Monday - Friday 9.00am - 5.00pm

Tel 01752 66 54 38 (24 Hr number)


Walter C Parson

The Stables, Tavistock

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  • Client parking available
  • Reception & Administration office
  • Arrangement rooms & Chapel of rest
  • Preparation facilities

The Stables, 32 West Street,
Tavistock, PL19 8JY

Office Opening Hours
Monday - Friday 10.00 am - 4.00 pm

Tel 01822 617 300 (24 Hr number)


Walter C Parson

Pidgen & Son Funeral Service, Torpoint

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  • Client parking available
  • Reception & Disabled access
  • Arrangement room & Chapel of rest
  • Administration office
  • Preparation facilities

Pidgen & Son Funeral Service
4, Trevol Business Park
Torpoint, Cornwall PL11 2TB

Office Opening Hours
Monday - Friday 10.00am - 4.00pm

Tel 01752 812 479 (24 Hr number)


Walter C Parson

Torquay, Babbacombe Road

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  • Client parking available
  • Arrangement room & Chapel of rest
  • Administration office
  • Preparation facilities
  • Reception

147 Babbacombe Road,
Torquay TQ1 3SU

Office Opening Hours
Monday - Friday 9.00am - 4.00pm

Tel 01803 32 94 94 (24 Hr number)